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Managed IT

Run

Managed IT that keeps every computer, server and account patched, backed up and answered.

Most small businesses do not need a full-time IT person. They need someone watching every machine, applying updates before they become problems, and answering the phone when a printer or a laptop stops working. That is what Run is.

What is included

Monitoring and maintenance

An agent on every Windows, Mac and Linux machine reports health, applies patches and runs maintenance on a schedule. Alerts come to us, not to you.

Helpdesk with real tickets

Every request gets a ticket, a technician and a response time. You can see the history of every device in our client portal.

Microsoft 365 and Google Workspace

Users, mailboxes, shared drives, licences, security settings and the off-boarding that most companies forget.

Network and office hardware

Firewalls, Wi-Fi, switches, printers, NAS and servers, specified, installed and supported. We work with Cisco Meraki, SonicWall, Dell, QNAP and Synology.

Backups that restore

Files, servers and cloud accounts backed up off-site, tested on a schedule, with recovery you can watch.

Monthly reporting

A short report every month: what was patched, what broke, what we fixed, what we recommend.

How it is priced

A fixed monthly fee per managed device and per user, so the bill does not change when things go wrong. Project work, such as a new office or a migration, is quoted separately.

Who it is for

Businesses from 5 to about 150 people in Israel or the United States that want their technology handled by one accountable team. We work remotely and in English and Hebrew; on-site visits are arranged when hardware needs hands.

Ready to talk?

A free assessment comes with a written report, whether or not you hire us.

Book a free assessment